Terms & Conditions

1.Agreement To These Terms

By booking a strategy call, signing up for any service tier, making a payment to ARCC Systems (“we,” “us,” or “our”), completing onboarding, or continuing to use our services, you (“Client”) agree to be bound by these Terms & Conditions, our Privacy Policy, and our Data Processing Addendum, which are all part of this agreement. These terms apply whether or not the Client has read them. ARCC Systems is a doing-business-as (DBA) name operating out of the state of Idaho. These terms, together with any written plan or payment agreement made with a specific Client, constitute the entire agreement between ARCC Systems and the Client.

2.Services

ARCC Systems provides done-for-you digital infrastructure for local service businesses, including but not limited to:

• Professional website design, build, and ongoing maintenance
• Unified inbox setup (sms, email, social dms)
• Custom service quoter configuration
• Online booking system setup and management
• Payment deposit processing integration
• Google Business Profile (GMB) optimization
• Automated review request campaigns
• Business phone line and missed-call auto-textback
• Appointment reminder automations
• Lapsed client re-engagement and referral portal systems

Services delivered depend on the tier selected at time of purchase.

3.Subscription Plans & Pricing

ARCC Systems offers three monthly subscription tiers:

• Tier 1 — Foundation: $197/month
• Tier 2 — Growth: $297/month
• Tier 3 — Automation: $497/month

Plans are billed monthly unless the Client chooses a prepaid quarterly or annual plan. A prepaid plan covers the full term paid for and is not refunded if the Client cancels early. Any custom pricing, discount, or trade arrangement applies only as agreed in writing with ARCC Systems. Active clients will be notified no less than 30 days before any price increase takes effect.

4.Payment

All payments are processed securely through Stripe. By providing your payment information, you authorize ARCC Systems to charge your card on a recurring monthly basis until cancelled.

Backup Payment Method: ARCC Systems may request a secondary payment method to prevent service interruption if a primary card is declined or expired. Providing a backup card is optional but recommended.

If a payment is declined and not resolved within 7 days, ARCC Systems reserves the right to pause services until the balance is cleared.

All fees paid are non-refundable, except where required by law.

Chargebacks: Filing a chargeback or payment dispute without first contacting ARCC Systems may result in immediate suspension of services. The Client remains responsible for all amounts owed.

5.Cancellation Policy

Monthly plans have no long-term contract. Cancel anytime by emailing ARCC Systems at arccsystemsmarketing@gmail.com. Cancellation takes effect at the close of your current billing cycle (or, for a prepaid plan, at the end of the prepaid term), and access to all managed systems ends at that time. No partial refunds for unused days.

Buyout Option: To retain full ownership of all systems, tools, and automations built by ARCC Systems, a one-time buyout fee of $1,000 applies. This transfers complete ownership with no further obligation.

6.What You Keep After Cancellation

✅ Always Yours — Regardless of Cancellation:

• Your domain name and credentials
• Your Google My Business profile and all reviews
• All customer data collected prior to cancellation
• Any physical assets provided (e.g., QR code review placard)

❌ Lost Upon Cancellation (unless $1,000 buyout is exercised):

• Your ARCC-built website and all custom pages
• Unified inbox and crm platform access
• Custom service quoter
• Online booking system
• All active automations

7.Scope Of Services — What We Don’t Do

The following are explicitly outside the scope of all service tiers:

• Paid advertising (Google Ads, Facebook Ads, etc.)
• Social media content creation or management
• Cold outreach or lead generation on behalf of the Client
• SEO beyond GMB optimization included in Tier 2+
• Graphic design beyond what’s needed for agreed-upon systems

Driving traffic to Client-owned systems remains the Client’s responsibility.

8.No Results Guarantee

ARCC Systems guarantees the quality and functionality of all systems built under your subscription. We do not guarantee specific business outcomes, revenue increases, lead volumes, or Google rankings.

Results depend on factors outside our control including Client effort, local market conditions, review acquisition, and social media activity.

9.Delivery & Acceptance

Setup is complete when ARCC Systems emails the Client confirming that onboarding is finished and their systems are live (the “Launch Confirmation”). The Client has seven (7) days after the Launch Confirmation to report anything that does not work as described for their tier, and ARCC Systems will fix reported issues within a reasonable time. Business phone and texting features (Tier 3) depend on carrier (A2P) registration, which runs on the carrier’s timeline; for those features, the 7 days start when ARCC Systems confirms they are live.

After those 7 days, the setup deliverables are considered delivered and accepted. Ongoing support and maintenance continue for as long as the subscription is active. Continuing to use the services after the Launch Confirmation confirms the Client’s acceptance of these Terms, whether or not the Client has read them.

10.Client Responsibilities

The Client agrees to:

• Complete the Onboarding Form promptly and in full detail
• Provide accurate business information, photos, and materials
• Grant manager-level GMB access (Tier 2+)
• Respond to ARCC Systems communication in a timely manner
• Keep a valid payment method on file
• Actively solicit Google reviews as directed during onboarding

Delays from failure to provide required info or access do not constitute a breach by ARCC Systems and may extend build timelines.

11.Client Exclusivity Policy

ARCC Systems operates on a one client per industry, per state model across all 50 U.S. states. In Hawaii, each island (Oʻahu, Maui, Kauaʻi, and the Big Island) counts as its own territory. Upon signup, the Client secures exclusive representation in their service category in their state (or island) for as long as their subscription is active and in good standing. Exclusivity ends upon cancellation or non-payment, and the slot is released.

12.Intellectual Property

All templates, workflows, and automation frameworks remain the intellectual property of ARCC Systems. The $1,000 buyout grants the Client a perpetual license to use the systems built for their business. Client-provided content remains the Client’s property at all times.

13.Limitation Of Liability

ARCC Systems shall not be liable for any indirect, incidental, or consequential damages arising from use or inability to use our services. Total liability shall not exceed the total amount paid in the three (3) months preceding the claim.

14.Governing Law

These terms are governed by the laws of the State of Idaho. Any disputes shall be resolved in the courts of Idaho.

15.Modifications To These Terms

ARCC Systems may update these terms at any time. Active clients will be notified of material changes at least 14 days before they take effect. Continued use constitutes acceptance of updated terms.

16.Affiliate Program

Anyone may refer a business to ARCC Systems. A referral counts only if that industry's slot in that state (or island, in Hawaii) is open when the referred business signs up.

For each referred client, the affiliate earns a monthly payout for as long as that client's subscription stays active and paid. Each month's payout is made after that client's month is complete and paid. No payout is owed for any month that is refunded, disputed or unpaid.

Current clients may take their payout as cash or as a credit off their own monthly bill. Credit reduces the client's bill to no less than $0; referrals beyond that are paid in cash. Credit does not roll over, has no cash value, and does not change the client's tier.

Before the first cash payout, the affiliate must provide a completed IRS Form W-9. Affiliates are responsible for their own taxes. Payout amounts and levels are listed on the Affiliate Program page and may be updated under section 15.

Affiliates may not spam, make false claims, promise results, or offer discounts or deals ARCC Systems did not set. ARCC Systems may end an affiliate's participation for breaking these rules.